Terms of Service

Terms of Service

Last updated: November 2026

Important Notice

This website is a travel guide. It does not take bookings or payments and does not run tours. Tour links go to GetYourGuide or Viator, where any booking is made, and room links open Expedia through our partner Stay22. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. Every tour is run by a local operator, and the operator’s name appears on each listing.

By following a booking link you leave this site; the booking is made with GetYourGuide, Viator or Expedia under that company’s terms and, for a tour, the operator’s.

Bookings & Payment

  • Tour bookings are processed and fulfilled by the company you choose (GetYourGuide or Viator) and by the tour operator; room bookings by Expedia.
  • By completing a booking, you agree to that company’s terms and the operator’s policies: GetYourGuide General Terms and Conditions, Viator Terms of Use.
  • Booking confirmations and vouchers are issued by the company you booked with.

Cancellation & Refund Policy

Cancellation terms are set by the company you book with and by the operator, and are shown on each listing before you pay.

To cancel or modify a booking: contact the company you booked with, using the details in your booking confirmation email.

Prices Shown on This Site

Prices, ratings and review counts on this site are copied from the listings, with the month they were read next to them. Figures in US dollars are the listing’s price at the time it was read; amounts paid on the spot in Mongolia are in tugrik. Operators change prices by season, by date and by party size. The price you pay is the one shown at checkout.

Tour Operator Responsibility

  • The tour operator (not this website) is solely responsible for:

    • Running the tour safely and as described
    • The vehicles, drivers, guides, ger camps and meals, and any fees included in a tour
    • Changes to the route and the places visited, and cancellations
    • Visitor safety and insurance
    • Handling complaints or problems during the tour

  • When weather, road conditions, fuel supply or other events get in the way, the operator may change the route, shorten a day or cancel a tour. Refund or new-date options follow the terms shown on the listing you booked.

Liability & Disclaimer

  • This website is a travel guide that refers you to GetYourGuide, Viator and Expedia. We are not liable for:

    • Tour quality, safety, or the accuracy of descriptions
    • Personal injury, illness, loss, or damage during a tour
    • Cancellations, delays, or changes made by operators
    • Disputes between customers and operators

  • A Gobi tour means long days in a car on unpaved tracks, camel and horse rides, walks on dunes and in a rocky gorge, and nights in ger camps, some without a shower, in heat by day and cold at night. Tell the operator about medical conditions, pregnancy and mobility when you book. Everyone takes part at their own risk and must follow the drivers’ and guides’ instructions and keep to the rules of the places visited.

  • The operator’s own liability terms apply as stated in its booking conditions.

Intellectual Property

Tour titles, descriptions, images and prices come from GetYourGuide, Viator and the tour operators. All trademarks and content belong to their respective owners. “Gobi” is used here as the name of a place only.

Changes to Terms

We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.

Contact

Need to cancel or change a booking? Open your GetYourGuide or Viator confirmation email and use Manage booking, or log in at getyourguide.com or viator.com with the email you booked with. We can’t see or cancel bookings.

For booking-related questions, contact GetYourGuide or Viator customer service via your booking confirmation.

For website inquiries: info@mongoliagobitour.com